Step-by-Step Guide to CANCELING Disney Reservations

So you need to CHANGE your Disney World plans…what do you do?

Magic Kingdom

Unexpected things happen all the time when you’re planning a vacation, and sometimes you have to abandon even the best-laid plans and shake things up. Sometimes, your plans can be modified — picking a different time for a dining reservation, choosing a different Lightning Lane, or moving the dates on your hotel stay. But what about the times when you need to CANCEL your Disney reservations? Today, we’re walking you through different cancelation policies and processes for Disney World.

Dining Reservations

To start, let’s talk about dining reservations. These can be made 60 days in advance of your reservation, and a lot of things could change between the time you select your restaurants and the day of your visit. Currently, the cancelation policy is that all reservations can be canceled up to two hours in advance without charge.

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If you wait and cancel within that 2-hour window, you’ll be directed to a phone line you’ll need to call to cancel. This policy doesn’t apply to Hoop-Dee-Doo Musical RevueVictoria and Albert’s, and Monsieur Paul.


To cancel your reservation more than two hours ahead, you’ll simply need to log into your Disney account online or open your My Disney Experience app, find the reservation, and select the “cancel” button below the reservation information. You’ll be prompted with a confirmation, but then you’ll be all set and it’s no harm done! You will likely get a confirmation email after the cancelation goes through.

Click Here to Learn More About the Cancelation Policy!

Genie+ Lightning Lanes

Next up, let’s talk about Lightning Lanes available through Genie+ (this is NOT the same as Individual Lightning Lanes that you pay for separately). Back when Disney World changed the policy so that you could modify Genie+ selections after booking them, it changed the way that you cancel your Lightning Lanes as well. Now, you’ll need to select the Lightning Lane you already booked, and then a list of options will pop up at the bottom of the screen.

What happens if you click on your selection

From there, you select “Cancel Plan” and then follow the prompts through to cancel your selection. In most cases, it likely makes more sense to modify your selection instead and book a different ride or time, but it’s still possible to just straight-up cancel it. (Keep in mind that if you’re locked into the 2-hour rule, canceling your selection and rebooking something else will start the 2-hour clock over, whereas just modifying a selection will not.)

Click Here to Learn How to Modify a Genie+ Selection!

Disney Park Passes

In 2023, guests are required to make Disney Park Pass reservations to visit any theme park, unless they’re an Annual Passholder visiting after 2PM. This policy is changing significantly for 2024, but until then, we’ll all be continuing to use the Park Pass system…so we need to know how to cancel those reservations! To start, log into your Disney World account on a web browser (you can’t do this one in the My Disney Experience app).

You’ll need to go to your plans!

From there, go to your plans and find your Disney Park Pass reservations. Each one should be listed by date and members of your party. There will be buttons on the screen to select either “Modify Reservation” or “Cancel Reservation.” Once you choose to cancel, you’ll just follow the prompts through until you hit the confirmation screen.

Hotel Reservations

Last but not least, let’s talk about hotel reservations! For these, you’ll also want to log into your Disney World account and head to “My Plans.” For many reservations, you’ll see a “Cancel Reservations” link that you can select. But for some select reservations (like those that aren’t booked at a Disney-owned resort or have special considerations), you may need to call to cancel. In that case, there should be a phone number listed.

Bay Lake Tower at Disney’s Contemporary Resort

Depending on the situation, you may need to pay a cancelation fee. Canceling 30+ days out will not cost you, but canceling between 2-29 days ahead of your vacation will cost you $200. If you’re a no-show or it’s less than 2 days before check-in, you’ll be charged the full cost for the room.

Policies are slightly different for room-only bookings, where you can cancel up to 5 days in advance with no penalty.

Click Here to Get All the Details on Canceling a Hotel Reservation!

Things You Can’t Cancel

There are also some things that you CANNOT cancel after you book them in Disney World. For starters, ticket purchases are non-refundable, so they cannot be canceled. You may, however, be able to change the dates on your already purchased tickets to use them for a future trip.

Disney World Theme Park Ticket Cards

Another thing you can’t cancel once you’ve purchased? Individual Lightning Lanes. These are the rides that you have to purchase Lightning Lane access separately for (outside of Genie+) at each park. Currently, they include Seven Dwarfs Mine Train, TRON Lightcycle / Run, Guardians of the Galaxy: Cosmic Rewind, Rise of the Resistance, and Flight of Passage. Once you buy those Lightning Lanes, you can’t change the time or cancel the reservation. We have only been refunded in the case of a ride closure — but if you have issues specifically with your Lightning Lane, you can talk to Guest Relations.

TRON virtual queue and Lightning Lane signs

So if you’re heading to Disney World and you’ve got a lot of extras booked for your trip, make sure to check out those cancelation policies ahead of time…just in case! We’ll keep you in the loop with anything else you need to know.

Click Here to See a List of Disney World Cancelation Policies!

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Oh boy, planning a Disney trip can be quite the adventure, and we totally get it! But fear not, dear friends, we compiled EVERYTHING you need (and the things to avoid!) to plan the ULTIMATE Disney vacation.

Whether you’re a rookie or a seasoned pro, our insider tips and tricks will have you exploring the parks like never before. So come along with us, and get planning your most magical vacation ever!

Save 25% on the 2023 DFB Guide to Walt Disney World Dining with code WDW2023.

Have you ever had to cancel plans in Disney World? Tell us about it in the comments!

The post Step-by-Step Guide to CANCELING Disney Reservations first appeared on the disney food blog.


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